Privacy Policy (GDPR)

Last updated: July 12, 2024

Privacy policy

This Privacy Policy explains how Mate collects, uses, and protects any information you provide when using www.your-mate.com. We are dedicated to safeguarding your privacy, and any data you share with us will be handled in line with this Privacy Policy. Mate may update, revise, or supplement this policy, with any changes posted in this section. We encourage you to check back periodically to stay informed about the latest Privacy Policy updates.

Updating your privacy policy

We have revised our Privacy Policy to meet the standards of the General Data Protection Regulation (GDPR). Key updates include:

  • Your right to request access to the personal information we hold about you.

  • Your right to modify or delete any part of your personal data.

  • Your right to deactivate your account and have your information erased.

  • Your right to opt out of promotional communications at any time.

To continue using your account and accessing Mate's services, please review and accept our updated Terms of Use and Privacy Policy upon logging in or registering on our website.

Collecting data

When you access the Website, we automatically collect certain data regarding your visit to www.your-mate.com. This information helps us enhance the content and user experience of the site. It may include details such as your IP address, the date, time, and frequency of your visits to www.your-mate.com, as well as how you interact with the content. We collect this information through cookies, which are governed by the cookie settings in your browser.

Collecting information

Mate may collect the following types of information:

  • Basic details such as your first and last name.

  • Contact information including email address and phone number.

  • Demographic data such as zip code, age, and gender.

  • Additional relevant information such as occupation, preferences, and interests.

  • Geographic location.

  • Registration details for third-party websites.

We also gather data about the pages and content visitors access on www.your-mate.com, whether they are logged in or not. However, you maintain full control over your personal information. You can contact us at any time to delete some or all of your personal data, or to fully delete your account. For further details, please refer to the "Managing Your Data" section.

Using information

We use the information we collect for various purposes, including providing and enhancing our Services, verifying your identity, ensuring secure access, developing new features, personalizing your experience (such as recommendations), contacting you, managing internal data, and conducting research. The data we collect helps us maintain the quality of our Services and protect you from unauthorized actions.

Your information will never be shared, sold, or rented to third parties for commercial purposes, unless we have your consent or need to share it to fulfill the services you've requested or for other lawful reasons. With your permission, we may also use your personal details to send you promotional content about new services, updates, features, special offers, or information about third parties that might interest you. Please note that if you choose not to provide or withdraw your consent for promotional communications, you will still receive essential system notifications necessary for the operation of our services. You can modify your preferences for promotional messages when you register or in your profile settings.

We may be required to disclose personal information to comply with legal obligations or to address illegal activities. www.your-mate.com may include links to third-party websites, which are not governed by this Privacy Policy. You acknowledge that Mate is not responsible for the privacy practices of those sites and any information you provide on them.

Some or all of the data we collect may occasionally be necessary for us to offer you the best possible service and user experience on our website. This data may be used for purposes such as:

  • Maintaining internal records.

  • Enhancing our products and services.

  • Sending you marketing communications via email about content or services that may interest you.

Managing information

We will retain the information we collect for as long as it is necessary to provide our services or until your account is deleted, whichever occurs first. This decision is made on a case-by-case basis, depending on the type of data, the purpose for which it was collected and processed, and any relevant legal or operational retention requirements.

If you wish to manage, modify, restrict, or delete your personal data, you can do so using the following options:

  • What information do we have?: If you'd like to request a list of the personal data we currently hold, please reach out to us at support@your-mate.com.

  • Deleting Your Mate Account: You can delete your Mate account by contacting us at support@your-mate.com. If we delete your account, all personal data and other information collected during your use of the services will be removed from our servers. We will retain your data until it is no longer required for the provision of our services or until your account is deleted, whichever comes first, based on the nature of the information and any applicable legal or operational requirements.

Who do we share data with

We may share your information with the following parties for the reasons outlined below:

  • Any company within our group or affiliated companies, for marketing purposes;

  • Our employees, for marketing-related purposes;

  • Third-party service providers who assist us in delivering services that involve processing personal data, for marketing purposes;

  • Third-party payment processors who handle transactions made through the Website to process your orders.

Storing data

We store your data on secure servers, following strict protocols established by the Slovenian government.